We have looked at no less than six different vendors products and even looked into pulling our own reporting together and when it comes right down to it it's worth the money. Network Detective Reporter is your ticket to increased productivity through pre-scheduled data collection, and automatic generation and delivery of your IT Assessment reports. With the power to completely automate your IT Assessment process, the door is wide-open expand issue discovery and provide better client service. Looks like the kind of thing any Network Analyst with any network inspection/monitoring software could do. Gone are the days of remote machines not reporting correctly or fully. Not only does Network Glue automatically document all network devices, but it ensures that these devices remain up to date by refreshing the network periodically. Everything you'd think a Windows Systems Engineer would do. In the past we used to have several different tools, but none of them was so easy. Network Detective Pro includes a software appliance and individual Remote Data Collectors (RDC) that you only need to install on one machine at each client site. GDPR Compliance Services Made Fast & Easy! Buy it now with our unconditional 30-day money-back guarantee! Lastly we have setup the helpdesk and Portal for our under contract users. It's invaluable. The Reporter software appliance is an add-on to any other Network Detective subscription you have. Fantastic. Thats why Network Detective Pro gives you the power to independently manage each client on their own schedule. Network discovery tools are commonly used to detect network overloading, network vulnerability, server issues, connectivity issues and more. Changes are happening to your clients networks all the time. The low monthly subscription cost for Reporter is the same whether you download and install it on a physical server you already own or upload it as a virtual machine in the cloud. Then will offer a credit off of the on boarding fee if they sign an agreement. More legacy chat applications such as Bloomberg chat have and continue to be easily acquired in a remote fashion. We used to use RapidFire tools Network Detective for a few years. PROTECT IT Discover network vulnerabilities before the hackers do. Correct me if I read it wrong. We cant all be artists. Network Detective Reporter is your ticket to increased productivity through pre-scheduled data collection, and automatic generation and delivery of your IT Assessment reports. With the events of the past year, many businesses moved to a working from home culture. Run Network Detective Automatically Script Sharing As an MSP, we use Network Detective to gather information about current client's network status/setup as well as potential clients to get a handle on what may need to be done. Reporter, on the other hand, includes our Remote Data Collector technology that allows you to schedule the scans directly from inside Network Detective without the need for custom scripting, and you can also schedule the automatic generation and delivery of reports. Knowing your clients networks means that you know their areas of inefficiencies, too. IT Assessments & Reporting Made Easy For those of you who are considering using RDCs, see this How-to for setup instructions. Therefore, I created the following PowerShell script that automatically gathers all the required parameters as variables and passes them into the run. Hello all. The software appliance is a simple, fast Windows install so you can be up-and-running quickly. You can run weekly security reports for internal consumption as well as weekly Management Plans to keep tabs on whats been fixed and to document new issues. The Network Glue blog covers tips and tricks on how you can leverage the power of network documentation and automation to better service your customers. RapidFire Tools, Inc.
Okay, it could use some GUI adjustments, because it did not look nice, but since that day we have started to promote this as an extra service in our maintenance contracts. 2023 IT Glue | All rights reserved | Privacy Policy | Terms of Service | Terms of Use | Cookies Settings | Sitemap 1.844.235.GLUE [4583]. Its like having a skilled admin on staff dedicated to creating reports for you and your clients but at around $8.00 per day, just a fraction of what it would cost you to pay someone to do it. Thank you for posting this. However, these can be overcome by utilising a remote data collection methodology. We use the network inspector pc during the discovery as it does layer 2/3 stuff. It really isn't the kind of thing you'd want to be paying $6k per year for, year after year, when it just uses incredibly basic network protocols like ICMP, SNMP and DNS to report on networks. Thank you. Its decent - worth the low cost. Cloud services: cloud data storage services including but not limited to data from Office365, G-Suite, Dropbox, OneDrive and Box. The idea behind the data collectors is to lessen the impact of multiple daily network scans. The metrics collected are processed (analytics performed) by the vC Ops server. Either WMI/remote management is not available or everyone's firewalls are misconfigured on their endpoints. The additional functionality has allowed us to grow as an organization and we have been able to put those costs into other projects. When our on-site technicians make a change, they no longer have to remember to update the documentation and diagrams, and our help desk automatically sees these changes.. It works really well - thanks Spiceworks! Dont let stale passwords put you at risk for credential stealing. Refer to "Initial Reporter Setup" on page 17, Reporter User Guide. When network discovery is enabled, you can track and prevent such unauthorized access. However, with careful consideration of the case requirements and by weighing up the benefits and potential limitations, they can certainly be an effective approach to saving time and cost on many matters. What features should a network discovery tool have? The wizard runs to either get information locally or across the network. Local collector will merge/process the info from remote collectors. Client-Connector is designed to enable you to automate the running of Network Detective scans using custom scripts that you write and deploy through your RMM tool or Windows Scheduler, and it doesnt automate report generation or delivery. For storage, I may have 2 remote collectors, each for 10 arrays, doing the same things as local collector. No. Remotely. Delays often occur when visas are required to access a country. This immediate deployment could be down to the lack of understanding, or comfort, with what can be achieved with remote data collections, and how these are just as defensible as an onsite collection. Welcome to the Snap! Any tips and tricks for other Spiceheads who may be considering using Remote Data Collectors? Then some other MSP comes in, runs it, and they can act like we are bullshitting the customer. All of the automatically-generated reports will be saved directly to the Reporter appliance. The data is then automatically analyzed, filtered and can be presented in nearly 100 different reports based on what you need to know . Without a network discovery tool, you will have a tough time keeping track of the devices in your network. Say goodbye to hidden devices and incomplete user information. It works like this: Script creates a new directory on the C:\ drive, downloads the necessary exe file to run ND and extracts it. Definitely the kind of product that can give you a good rep if you know how to use it properly - I used Solarwinds once to solve in about 1 hour an issue that had been dogging an organisation and their vendor for months and had escalated to the Legal stage.The SolarWinds tool I used (It was called Orion Engineer's toolkit, from memory) was a one-off buy for about $1k, from memory - except we got 3 copies of it for free after our company bought Solarwinds monitoring. A simple check of the box is all you need to create an InDoc site for any client. The Network Detective Application and Reporting Tool is a rich .Net application that is used to generate Network Detective reports. Visit my blog for vCloud Management tips and tricks - http://www.storagegumbo.com. One is in the building next to ours,forwhich we provide networking services. Leading global professional services firm Alvarez & Marsal (A&M) announces the appointment of former university Counsel and Vice President of Strategy and Department of Justice prosecutor Jenelle Beavers as a Managing Director in its Disputes and Investigations (DI) practice. Speed The time to get setup and running with a remote collection can often be quicker than travelling to the location of the device. The whole setup was easy once I had remembered to open the ports in my firewall and also having SSL I can also rest in peace that all my data is safe and secure. This is where Spiceworks Remote Collector has been instrumental in providing me with accurate remote data collection whereas before, due to increasing demands on the slow lines, I was receiving more scan errors than completed scans, which quite frankly irritated me immensely. RapidFire literally gives you no way to cancel. I am a small ITconsultant, that works with other small businesses. Equipped with automatic discovery, documentation, and diagramming, keeping networks up to date is effortless. Ensuring that remote access logs, courier records a documented record of the process is retained provides sufficient evidence of any virtual handover process. I am the IT Technical Support Manager for Bidfreight Port Operations, a company that has established itself as a world leader in cargo handling, stevedoring, distribution and storage, a company which runs 24 hours a day, 7 days a week and 365 days a year. If you want to monitor your network infrastructure, this is the first step you have to incorporate into your system. Switch: -sqltimeout <timeout in minutes> Details: Sets the timeout in minutes for MS SQL Server detection and collection on the network. However, this can be prevented if you have strong encryption enabled in your network. I'm in the evaluation/experimentation phase right now. And since theres no limit to the number of scans and reports, you can do more assessments for your clients, more frequently. There are about 20 PCs and two servers there. - You can get an encrypted password using: register-device.exe -encrypt <password> - If you do not care about scripting you password, -p <plain text pwd> can be used instead of the -e option. So what did Spiceworks and RDC do for us? See what our partners are saying about Network Glue! Oh and the computers that are on these subnets are all laptops and often move between subnets. Now, with the 4.5 scan time settings, I am able to expand that ability by only scanning the phone subnet once a day where the main PCsubnet is scanned every 4 hours. Once devices are detected with the help of their IPs and subnets, they will be automatically updated in the device inventory of your network. Network Glue diagrams make identifying and troubleshooting issues simple and efficient. No! The appliance component of Reporter is purchased as a complete software download (OS included) that can be installed on your own Hyper-V or VMware enabled system. Whilst the remote data collection process can provide an efficient method of obtaining client data, there are disadvantages, or potential risks, associated with not having an expert present on-site to conduct the acquisition: There are significant benefits in performing remote collections, but it is always necessary to weigh up these against the previously discussed precautions whilst also taking time to consider to feasibility on a case by case basis. Script removes the created directory and all trace of the scan. I only rolled this out yesterday. Not a fan of the formatting of the reports at all, so it generally takes a lot of time to make them look what I would consider presentable, but does provide a good amount of info. If you want to get a real steal, pre-pay your Reporter subscriptions for one year at just $2,500. Until recently bandwidth has been largely limited, due to cost, to frustratingly slow 64k-520k diginet provided by our only telecommunications service provider. Adapters are installed on the server and pushed to collectors during install. Loved it, it made great assesment reports. The last thing you want is to make changes to a prospects environment could create issues that youll be responsible to correct. There is a reliance on on-site personnel carrying out physical tasks such as connecting hard-drives and providing basic diagnostic information. Thank you Spiceworks for all you do, and how you enable a small business like me that cannot afford that BIG software to be able to compete with larger ITfirms, and appear larger than I am. I tried for over a year with support tickets, emails, and phone calls. Looks like Kaseya bought them and now the pricing is $500/month with a 3 year commitment!I mean, the software is really good and looks like there are no competing products out there. 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