Soon after the NTSB report, Southwest released a follow-up statement: The airline has changed its website banner and Twitter profile image from its signature red, yellow and blue heart symbol to one of a gray, broken heart. During an extraordinary exchange with air traffic control, the pilot revealed she had "injured passengers" who would require medical help on landing. Jennifer Riordan's death was ruled accidental, Philadelphia Department of Public Health spokesperson James Garrow confirmed to Newsweek on Thursday. First published on April 24, 2018 / 6:44 PM. [2][3][4], This accident was very similar to an accident suffered 20 months earlier by Southwest Airlines Flight 3472 flying the same aircraft type with the same engine type. Watch Live: Closing arguments underway in double murder trial of Alex Murdaugh, Top McCarthy aide, House Oversight chair each met with Ashli Babbitt's mother, Colon cancer rates rising in younger age group, study finds, Garland testifies before Senate panel amid ongoing special counsel probes, Ex-Georgia star Jalen Carter was racing in deadly crash, arrest warrants allege, Fiery train crash in Greece kills dozens, many of them students. N772SW, the aircraft involved, photographed in 2016. Her fellow passengers were able to pull her back inside of the aircraft but were not able to save her. On behalf of the entire Crew, we appreciate the outpouring of support from the public and our coworkers as we all reflect on one familys profound loss.. Great pulp for the entertainment mill, to be sure. The bank executive and mother of two from Albuquerque, New Mexico, was sitting directly next to the window and wearing her seatbelt, National Transportation Safety Board chairman Robert Sumwalt told CBS Philadelphia. Copyright 2023 CBS Interactive Inc. All rights reserved. The plane was moved into storage at Victorville on June 7, 2018. is a former senior travel features reporter at The Points Guy who covered everything from personal finance to travel and aviation. Southwest Airlines Chief Executive Officer Gary Kelly expressed gratitude that no one else was seriously injured, but described the passenger's death as a "tragic loss.". Lawsuits claim it wrecked their teeth. And, by the way, your Cabin Crew has been highly trained to perform their duties in an emergency as well. I forgot the name of the hospital and I said, "well, my wife was flying to Chicago today so you must be looking for somebody else." They reported that the aircraft yawed and set off several cockpit emergency alarms; a "gray puff of smoke" appeared and the aircraft's cabin suddenly lost air pressure. "This is a sad day, and on behalf of the entire Southwest family, I want to extend my deepest sympathies for the family, and the loved ones of our deceased customer. What's in U.S. foods that Europe deems unfit for human consumption? This site does not include all credit card companies or all available credit card offers. She graduated from the University of New Mexico with a communications degree in 1999 and previously worked as the media relations manager at UNM Hospital. The passenger in the window seat, Jennifer Riordan, was fatally injured the first death on a US airline flight since 2009. Annunciation Catholic School, where her children attend, confirmed the tragedy in an email to parents saying the family "needs all the prayers we can offer". The NTSB accident report for this incident recaps the definition as follows: The aircraft was a Boeing 737-700 model; Boeing. MR: Absolutely! Michael said it was the first time he had felt peace since her death, being in the presence of those who loved her and were touched by her life. She oversaw the company's corporate giving program in New Mexico and volunteered her time with a number of area nonprofit groups and boards. "A window blew out near the engine, the woman was almost taken out, was pulled back in." "The plane landed safely. "We are thankful for the time she served on our Board of Directors and for her accomplishments as a proud and committed UNM alumnae. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Riordan was the only one of the 149 people on board who suffered severe injuries. They are our immediate and primary concern and we Weill do all that we can to support them during this difficult time.. The Boeing 737 had just departed New York's LaGuardia Airport en-route to Dallas when the left engine exploded and ruptured metal flew towards a window. RELATED VIDEO: Woman Nearly Sucked Out of Plane After Engine Explosion Blows Out Window on Southwest Flight As hard as they tried, Mackey and the young girl couldnt pull Riordan back inside. It was more of a helpless feeling than anything else, Mackey says. [17], NTSB investigators analyzed a recording of the air traffic radar plots and observed that the radar had shown debris falling from the aircraft and used wind data to predict where ground searchers could find it. The death of 43-year-old Jennifer Riordan on Flight 1380 was the first in a U.S. commercial aviation accident since 2009, according to National Transportation Safety Board (NTSB) statistics. Michael told ABC News he has avoided listening to news reports about the incident and Southwest's response, choosing for now to only concentrate on his children. The blast broke a window, depressurized the cabin, sent debris flying and sucked one woman partially out of the plane as the pilot quickly landed the aircraft. A family statement read: "Jennifers vibrancy, passion and love infused our community and reached across our country. She was a well-known leader who was loved and respected. "Why's everybody so quiet this is a celebration? The airport released the following statement: "Southwest Airlines flight 1380, which departed LaGuardia for Dallas Love Field (DAL), diverted to PHL because of an operational event. "The plane landed safely. No slides were deployed. At this time, passengers are coming down a mobile stairway and are being bussed to the terminal. "Just a few seconds later, another explosion happened, and it was the window, that just completely exploded. KVC: What do you want your kids to hold onto when they think about their mother? She served as vice president of community relations for Wells Fargo's New Mexico operations. WebJennifer Riordan died from blunt impact after being partially sucked out of her seat midflight during Tuesday's Southwest accident, medical experts ruled. Eight other passengers, including at least one of the men who helped pull Riordan back in the window, suffered minor injuries. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. A passenger in the window seat,Jennifer Riordan, was fatally injured. No one can take her from my heart and no one can take her from our family. Updated at 9:50pm: The family released a statement Tuesday evening, saying: "Jennifer Riordan has passed away as a result of previously reported events on Southwest Airlines flight #1380. For an explanation of our Advertising Policy, visit. The flight attendants retrieved portable oxygen bottles and began moving through the cabin to assist passengers with their oxygen masks. Jennifer Riordan died after the engine failure on board Southwest Airlines flight 1380. There was nothing we could do to help or nothing he could do to save her and we just feel for them, 'cause I know they're grieving," Kristen McGinty said. Upon learning of the passengers' injuries, however, she decided to speed the approach and expedite landing. Gary Kelly, CEO and chairman of Southwest said the airline is now sending a go-team to Philadelphia to assist with response efforts. Co-Pilot During Fatal Southwest Flight With Engine Failure Identified", "Inside Southwest Flight 1380, 20 Minutes of Chaos and Terror", "Southwest gives $5,000 checks to passengers on Flight 1380", "The Southwest Airlines victim was a Wells Fargo executive and mom of two", "Harrowing details released on Southwest flight where woman was partially sucked out window, killed", "Bureau d'Enqutes & d'Analyses on Twitter", "Southwest Airlines jet engine 'explosion' leaves woman dead", "Debris from Southwest plane recovered in Berks County", "Airworthiness Directives; CFM International S.A. Turbofan Engines", "FAA Emergency Airworthiness Directive 2018-09-51", "FAA Statement on Issuing Airworthiness Directive (AD)", "Emergency Airworthiness Directive AD No. [3] The engine manufacturer estimated the new directive affected 352 engines in the US and 681 engines worldwide. Updated on: April 24, 2018 / 7:05 PM Early in the flight as the plane was at 32,000 feet, one of its twin engines suddenly exploded. View our online Press Pack. The left side engine of the Boeing 737-700 suddenly blew out just a few minutes after taking off from LaGuardia (LGA) at 10:43am ET for Dallas Love-Field (DAL). After that accident, the engine manufacturer, CFM, issued a service directive calling for ultrasonic inspections of the turbine fan blades with certain serial numbers, service cycles or service time. The plane made an emergency landing in Philadelphia. They are our immediate and primary concern, and we will do all that we can to support them during this difficult time and the difficult days ahead.". Jennifer, a 43-year-old bank executive and mother of two, was partially sucked out of the plane's window, despite wearing her seat belt. Here are the best cards for making your trip more comfortable. MR: There was a chaplain from a hospital that called and he said, "well I'm from Philadelphia." [40] Her lawsuit was later settled. The oxygen masks automatically deployed in the cabin. [10] A spokesperson for the Philadelphia Department of Public Health stated the cause of death of the passenger was blunt force trauma to the head, neck and torso. Southwest Airlines SOP, however, does require the Captain to take control for landing during a single-engine event (unless there is an issue with the Captains flight controls), so Captain Shults most likely took back PF duties for landing. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Southwest did not perform the inspection on this engine because it was not within the parameters specified by the directive.[2]. For example, on American Airlines Flight 550, an A320 flying from PHX (Phoenix) to BOS (Boston), after Captain Mike Johnston suffered a heart attack, the First Officer took over, diverted to SYR (Syracuse), and landed safely. Riordan, who was seated by the window, was "partially sucked out of the plane" from the imbalance of pressure, according to passenger reports. And then the captain basically 10 to 15 minutes after provided an announcement stating that we had a small engine explosion.". This directive was issued as a one-time inspection requirement. As a result, most of the engine inlet and parts of the cowling broke off. This was the first fatal airline accident involving a U.S. passenger carrier since the crash of Colgan Air Flight 3407 in February 2009 and the first aircraft accident involving Southwest Airlines that resulted in the death of a passenger. pic.twitter.com/2dyDzOW8pT, Although Aini noted that she does not know all the particulars of what happened to Riordan, she said that given the debris flying off the aircraft: "It sounds like something hit her head, neck and torso area because she was partially sucked out of the plane, and there was a lot of debris. ", The pilot answered: "Not fire, not fire but part of it's missing. Copyright 2023 CBS Interactive Inc. All rights reserved. [22] On the same day, European Aviation Safety Agency also issued EAD 2018-0093E[24] (superseding EASA AD 2018-0071) that required the same ultrasonic fan blade inspections to be performed. Jennifer had planned to meet the family at their son's baseball game that Tuesday night after her flight from New York. Photo by Cinnamon Wolfe, courtesy of the Riordan family. Please view our advertising policy page for more information. The chaplain told Michael he was going to have the doctor call him. The aircraft was substantially damaged. We extend our deepest sympathies to her family and friends. PEOPLE was unable to immediately reach the Philadelphia Medical Examiners Office for further comment. Riordan, one of 144 passengers, had been seated in row 14. Sign up for notifications from Insider! Other fragments caused damage to the wing. Southwest Flight 1380: What You Need To Know, This post contains references to products from one or more of our advertisers. DALLAS Southwest Airlines (WN) Flight 1380 was a Boeing 737-7H4 that experienced an uncontained engine failure in the left CFM56-7B engine. Another major cruise line hikes drinks package costs sharply but there's a twist, Get more from your points with these transfer bonuses. It was flying over east Pennsylvania with 143 passengers and five members of crew on board when the left engine suddenly exploded mid air. A "big noise was the first sign that something was wrong," he said. 13, which resulted in the fan blade separating in flight and impacting the engine fan case at a location that was critical to the structural integrity and performance of the fan cowl structure. Her impact on everything and everyone she touched can never be fully measured, the statement continued. To see all content on The Sun, please use the Site Map. How does airplane stuff fall out of the sky', "Left Engine Failure and Subsequent Depressurization, Southwest Airlines Flight 1380, Boeing 737-7H4, N772SW, Philadelphia, Pennsylvania, April 17, 2018", "5/3/2018 Investigative Update Accident No: DCA18MA142", "Public meeting: Left Engine Failure and Subsequent Depressurization Southwest Airlines Flight 1380, Boeing 737-7H4", "Who is Tammie Jo Shults? This impact led to the in-flight separation of fan cowl components, including the inboard fan cowl aft latch keeper, which struck the fuselage near a cabin window and caused the window to depart from the airplane, the cabin to rapidly depressurize and the passenger fatality. Get browser notifications for breaking news, live events, and exclusive reporting. The Fire Commissioner of Philadelphia stated that, during an emergency landing, descent happens in a fairly rapid manner.. National Transportation Safety Board investigators examine damage to the engine of the Southwest Airlines plane that made an emergency landing at Philadelphia International Airport in Philadelphia on Tuesday. Once again, kudos to Captain Shults, First Officer Ellisor, and the gallant cabin crew aboard Southwest Flight 1380. Riordan was the vice president of community relations for Wells Fargo in Albuquerque, New Mexico, and was returning from a business trip in New York, according to her last Tweet: Riordan described herself on Twitter as a "proud Team Member. [43] It has had its Southwest titles removed, but remains in the basic Southwest livery.[44]. He said the kind of memorial Jennifer would have wanted was one filled with joy and laughter. from takeoff to emergency landing a timeline of southwest flight 1380 velshi amp ruhle msnbc. It definitely was not turbulence so we knew something was wrong," she told the Canadian broadcaster. Commander Shultss past swashbuckling escapades as one of the first females to fly EA-6B Prowlers and F/A-18 Hornets. Featured image: engine. Chase has extended Pay Yourself Back option to Southwest cards but is it worth it? Banking executive Jennifer Riordan suffered fatal head injuries after the jet exploded on Southwest flight 1380 from New York to Dallas. Watch Live: Closing arguments underway in double murder trial of Alex Murdaugh, Top McCarthy aide, House Oversight chair each met with Ashli Babbitt's mother, Colon cancer rates rising in younger age group, study finds, Garland testifies before Senate panel amid ongoing special counsel probes, Ex-Georgia star Jalen Carter was racing in deadly crash, arrest warrants allege, Fiery train crash in Greece kills dozens, many of them students. Marty Martinez, who live-streamed the emergency landing from two rows behind her, said "there was blood everywhere". For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Banking executive Jennifer Riordan suffered fatal head injuries, A piece of shrapnel blew from the engine into the side of the plane and shattered this window, The plane's engine shot a shard of shrapnel into the window before the jet plunged around 20,000ft in just five minutes, The Southwest Airline jet engine exploded and even ripped a hole in the plane, Investigators examine damage to the engine of the Southwest Airlines plane, Pilot Tammie Jo Shults is being hailed a hero for safely landing the plane, Her heartbroken husband and kids described her as the 'bedrock of our family', Hundreds have posted their condolences on social media, The plane went from 30,000 feet to 13,000 feet in five minutes, Air traffic control audio from moment Southwest Airlines jet engine exploded during flight near New York, Fearful passengers pictured wearing oxygen masks during the emergency landing, Jennifer's last tweet, sent just the day before she was killed in the mid-air tragedy, Passengers said they were injured by a piece of shrapnel which blew from the engine into the side of the plane, An emergency official tries to calm passengers on-board, Passenger Kristopher Johnson took this photo of the damaged engine, This Southwest Airlines plane, pictured sitting on Philadelphia International Airport runway, made an emergency landing earlier today, Southwest flight 1380from New York to Dallas, revealed she had "injured passengers" who would require medical help, Independent Press Standards Organisation (IPSO). Initial examination of the aircraft revealed that the majority of the inlet cowl was missing, including the entire outer barrel, the aft bulkhead and the inner barrel forward of the containment ring. In response, air traffic control asked: "Injured passengers OK and is your plane physically on fire? We pay for your stories! They said theres a hole and uh someone went out., Air traffic control: "Um, Im sorry, you said there was a hole and somebody went out? The engine failure on Tuesday's Southwest Airlines Flight 1380 killed 43-year-old Jennifer Riordan and left the other 149 passengers and crew clasping hands and Stay up to date with what you want to know. On Southwest 1380, was it Captain Shultss razor-sharp skills, honed by her nighttime 3-wire traps on a rolling aircraft carrier, that singlehandedly saved the ship, as the media would have you think? Board when the left CFM56-7B engine to the terminal hikes drinks package costs sharply but there 's a twist Get... 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